F. A. Q

Frequently Asked Questions

We are Luxaflex Gallery dealers, and we sell window coverings to suit our clients’ needs.

We offer our expert experience with no charge. We recommend you visit our showroom so you can see for yourself our extensive range of blinds, shades, shutters and awnings and arrange a measure and quote.

We have the best blinds, shades, shutters and awnings available. We want to ensure that quality extends to the installation process. Correct installation ensures the product operates properly and lasts. Incorrect installation can ruin your blinds, so every Luxaflex dealer is trained to ensure that the installation is as good as the product. We are experts in our products.

Lead times vary depending on the product you order – many blinds are ready within a few weeks. We will be able to provide you with an exact time and will contact you once your window coverings are available for installation.

We recommend using unscented baby wipes for cleaning. For any additional cleaning needs, we suggest using a specialized blind and curtain cleaner.

Luxaflex has developed a series to help you better understand what range is most suitable for your budget while providing you with a diverse choice. Designer consists of exclusive, top-of-the-range products that provide unique features and premium solutions. The Designer series is available from Luxaflex Galleries. Classic comprises the core range of Luxaflex products that Australian homeowners have loved for generations Living is the affordable solution to having the quality, beauty and name of Luxaflex in your home without the premium bells and whistles of Classic or Designer.

All Luxaflex Window Fashions products are compliant with Australian law. As an industry leader we work closely with the industry body and ACCC on Child Safety Regulations to ensure Australian homeowners are provided with products for their homes that are safe. Our products are designed with child safety in mind to ensure they can be operated in a safe manner, to prevent children and pets from entanglement in loose cords that may cause injury or death. We pride ourselves on being innovative in the area of child-safe blind devices. Motorisation is a great solution for parents looking to ensure they have child-safe blinds in the home, and we have the latest, most affordable technology available in Australia.